1. Introduction
FrontSea Intelligence ("FrontSea", "we", "us", or "our") develops ocean and maritime intelligence applications. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our websites and mobile applications, including Argus AI Sentinel, Azure AI Weather, Visus AI Navigation, and other FrontSea-branded services (collectively, the "Services").
By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with this policy, please do not use the Services.
2. Information We Collect
Depending on how you use the Services, we may collect the following categories of information:
- Account information — such as name, email address, username, and authentication credentials when you create or manage an account.
- Profile and user content — information you choose to provide in your profile or when submitting observations, reports, photos, notes, or other content through the Services.
- Location information — approximate or precise location data when you grant permission, for example to tag environmental observations, display local weather, or support navigation-related features.
- Device and usage information — device type, operating system, app version, language settings, IP address, log data, crash reports, and information about how you interact with the Services.
- Communications — messages you send to us, such as support requests or feedback.
Some information may be collected automatically through cookies, analytics tools, or similar technologies when you use our websites. Mobile apps may request device permissions (such as camera, storage, or location) only where needed for specific features you choose to use.
3. How We Use Information
We use personal information for purposes including:
- Providing, operating, maintaining, and improving the Services;
- Creating and managing user accounts and authenticating users;
- Processing and displaying user-submitted observations, reports, and related content;
- Delivering weather, environmental, and navigation-related intelligence features;
- Monitoring performance, diagnosing technical issues, and preventing fraud or abuse;
- Communicating with you about the Services, updates, security notices, or support requests;
- Complying with applicable legal obligations and enforcing our terms.
4. Legal Bases for Processing
Where applicable data protection laws require a legal basis, we process personal information based on one or more of the following: performance of a contract with you; your consent; our legitimate interests in operating and improving the Services (balanced against your rights); and compliance with legal obligations. You may withdraw consent where processing is consent-based, without affecting the lawfulness of processing before withdrawal.
5. Sharing and Third Parties
We do not sell your personal information. We may share information with:
- Service providers — trusted vendors that help us host infrastructure, provide analytics, authentication, customer support, crash reporting, or other operational services, subject to contractual safeguards.
- Platform providers — such as Google Play or Apple App Store, where relevant to app distribution, billing, or platform requirements.
- Legal and safety purposes — when required by law, regulation, legal process, or to protect the rights, safety, and security of users, FrontSea, or others.
- Business transfers — in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate protections.
Some Services may display or integrate third-party content or links. Those third parties have their own privacy practices, and we are not responsible for their policies.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and how it is used. When data is no longer needed, we take reasonable steps to delete or anonymise it.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, and to receive a portable copy of your data. Where processing is based on consent, you may withdraw consent at any time through available in-app settings or by contacting us.
You can also manage certain device permissions through your device settings. To exercise privacy rights, contact us using the details below. We may need to verify your identity before responding.
8. Children's Privacy
The Services are not directed to children under the age required by applicable law (typically 13 or 16, depending on jurisdiction). We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. International Transfers
FrontSea is based in Portugal. Your information may be processed in Portugal, the European Economic Area, or other countries where we or our service providers operate. Where required, we implement appropriate safeguards for cross-border data transfers.
10. Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised policy, to the extent permitted by law.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
FrontSea Intelligence
Email: contact@frontseaintelligence.com
Portugal